Drive Successful Change. Transform Leadership and Team Communication.
As colleges and universities work harder to demonstrate their ROI, workplace readiness is a constant topic that is brought to educators’ attention — and more specifically, the lack thereof. Research has uncovered a prominent issue of a “soft skills gap” — where students are not meeting the expectation of employers when it comes to interpersonal skills. Those most cited skills include the communication, creativity, critical thinking, and collaboration.
Active listening involves giving your complete attention to someone when they are speaking, rather than just passively listening to the words. According to the Center for Creative Leadership, active listening involves “paying attention, withholding judgement, reflecting, clarifying, summarizing, and sharing”.